Effective date: 10 September 2026
This Privacy Policy explains how The Travel Spark Company LLC handles information in connection with Tourism Williamsburg at tourismwilliamsburg.com. It describes this website’s use of information, the choices available to visitors and the separate role of third-party services. For questions about this policy or a request concerning your information, use the Contact page.
Information you choose to provide
If you send a message through the website, we receive the name, email address and message you enter. We use those details to review the request, respond and keep an appropriate record of the exchange. Please do not send passwords, payment-card details, government identification or other sensitive information through the form.
If you subscribe to the newsletter, we use the email address you provide to send the travel updates you requested and to manage subscription preferences. Newsletter delivery and subscription management use Brevo. You can use the unsubscribe link in an email to stop future marketing messages. Unsubscribing does not prevent essential correspondence about a request you separately make to us.
Information associated with a visit
Web hosting, security and technical systems may process information such as an IP address, requested pages, date and time, browser type, device information, referring page and request headers. We use relevant technical information to operate the site, diagnose failures, prevent abuse and protect the service. The contact form may use a short-lived, hashed rate-control record to limit repeated submissions.
Travel widgets may process information needed to show relevant travel products, maintain a selected currency, record an interaction or remember that a panel has been dismissed. A trip-helper feature may process a message and the context you choose to provide when you actively use it. Do not put sensitive personal information in a helper conversation. Features and the information they require can differ depending on the service available on a page.
Cookies and similar storage
Cookies, local storage and session storage can support necessary site functions, security, subscription forms and travel-widget preferences. A provider may also use storage or tracking to attribute a booking referral. Nonessential services should be used subject to the choices and permissions required for the relevant service and applicable law.
You can review or clear website storage using your browser’s controls, and you can restrict cookies through browser settings. Doing so may affect saved preferences or the operation of a feature. Where a service offers a separate consent or privacy control, use that control as well. Third-party services may apply their own storage choices when you choose to use them.
Travel products and third-party websites
Tour and accommodation content may be supplied through travel integrations, including TravelSpark and its connected booking providers such as Viator and Nuitee. When you follow a booking link, the receiving provider’s privacy policy and terms govern the information you provide there. That provider may collect information needed for an inquiry, payment, booking or its own legal obligations.
We do not receive payment-card details merely because you click an affiliate link on this website. A referral may generate attribution information or a commission. We use affiliate information to understand and administer referrals, not as a substitute for the provider’s booking record. A general destination photograph on this site does not identify the specific product or accommodation you may book elsewhere.
How information is used and shared
We use information for the purposes described above: providing requested communications, operating the website, maintaining security, addressing errors, administering referrals and meeting applicable obligations. We do not sell contact-form messages or newsletter email addresses as a separate customer list.
Information may be shared with service providers that support hosting, security, email delivery, subscription management or a travel feature you use. They receive information relevant to their role. Information may also be disclosed when reasonably necessary to comply with a legal obligation, respond to a valid lawful request, protect rights or security, or address suspected fraud or abuse.
Retention and security
We keep personal information only for as long as reasonably needed for the purpose for which it was collected, to resolve an outstanding matter, or to satisfy applicable obligations. A record of an unsubscribe request may be retained to avoid sending further marketing messages. Technical logs and abuse-control records may follow the retention arrangements of the systems that maintain them.
We use reasonable technical and organizational measures to protect information, including access restrictions and secure connections where appropriate. No internet transmission or storage system can be guaranteed completely secure. If you believe a communication has exposed sensitive information, tell us through the Contact page without repeating the sensitive material.
Your choices and requests
Depending on applicable law and your circumstances, you may have rights to request access to, correction of, deletion of or a copy of personal information, to object to or restrict particular processing, or to withdraw consent where processing relies on consent. Use the Contact page to make a request and describe it clearly. We may need reasonable information to verify that the request relates to you and may retain information where an applicable exception or obligation permits or requires it.
You may stop newsletter messages using their unsubscribe link. For information held by a booking provider or another third-party service, use that provider’s own privacy-request process. A request sent to this website does not automatically change a reservation or delete information held separately by that provider.
International processing and children
Service providers may process information in countries other than the country where you live. Their relevant privacy documentation explains their processing locations and safeguards. This website is intended as a general travel resource and is not directed at children for the collection of personal information. A parent or guardian who believes a child has provided personal information to us should contact us.
Changes to this policy
We may update this policy to reflect changes in the website, its services or applicable requirements. The effective date identifies the current version. A material change may also be communicated where appropriate. Review this page periodically and contact us if you need clarification.